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Monday – Friday
8:00AM – 5:00PM EST

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1-3 Day for Order Processing

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3-5 Days for Domestic Orders.
7-14 Days International Orders.

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Business Days & Holidays

All orders will ship Monday through Friday, excluding federal holidays within the United States and other days listed below.

  • New Year’s Eve
  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Order Processing:

Processing Time: All orders are processed within 24-72 business hours of being placed. Orders placed on a weekend day will be processed on the next business day. Please allow up to 24-72 business hours* for processing in addition to time in transit.

*Please remember we are a small shop and will process your order as fast as we can.  We are working to improve our processing time over the next several months.


Domestic Delivery – Standard Shipping: Orders shipped to the western U.S. can be expected within 7-10 business days. Orders shipped to the eastern U.S. generally take 5-7 business days. Please note that shipping does not include weekends and holidays. All delivery times are estimates. The total time needed to deliver your package may be longer.

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail.

Multiple Shipping Addresses

Currently, FutureDerm only ships to one address per order.  If you need products shipped to multiple locations, please contact us.